Draft · not approved for launch
Pickup & delivery service terms
Final terms—including cancellation, unattended handoff, claims, liability, tax, fees, and delivery promises—require owner and legal approval. This staging draft must not be used for a production launch until an approved version and consent identifier are configured.
How the service works
The booking flow reserves an available pickup time after address and phone checks. Laundry is weighed after pickup and the final price is calculated at $1.50 per pound with a $35 minimum. Customers pay in person after the final weight is confirmed. No card is collected online.
Pickup and expected-return times remain subject to the schedule shown or confirmed for the order. A customer may cancel only while the approved cancellation policy permits.
Address suggestions and eligibility may use Google Places Autocomplete and Google Address Validation. Use of these services is also subject to the Google Maps Platform Terms and Google Privacy Policy.
Customer responsibilities
Customers must provide accurate contact and access information, follow the approved bag and handoff policy, disclose relevant sensitivities, and protect private status links. Do not place prohibited items or payment data in bags or instructions.